Team Leader – Wash and Pack (Dishwash)

United Kingdom, West Drayton/Heathrow North Gate Gourmet, Assembly
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Posted on September 9, 2019

Job Summary

As the Team Leader – Wash & Pack you will support the Section Manager in managing the daily operation, taking ownership and accountability for meeting operational objectives and targets while acting as a role model for gategroup company values.

Main Duties and Responsibilities:

  • Plan and manage the team’s output to ensure delivery of business, section and customer targets. 
  • Carry out performance monitoring of team members on a daily basis and escalate concerns to Section Manager. 
  • Attend/conduct daily operational meetings/briefings.  Present accurate information and data as requested.
  • Resolve conflict/provide solutions by exercising high levels of influencing, negotiation and communication skills.    
  • Create a positive working environment.  
  • Maintain legal/compliance across health and safety, food safety, Department for Transport (DfT), security, gateOPEX (in-house operational excellence programme). 
  • Contribute and manage within defined systems of working to ensure quality of product, service to the customer and team progression/development. 
  • Follow company, process and section procedures.
  • Instigate and support continuous improvement initiatives.
  • Deputise for Section Manager when required.           
  • Rotate through different departments/units as reasonably required. 
  • Ability to cover a 7-day operation. 



  • Educated to a degree level (preferred)

Work Experience: 

  • Experience of working in a fast-paced environment leading a team.
  • Previous Equipment Processing experience ideally within food manufacturing sector. 
  • Food hygiene, security, H&S experience/qualification preferred.
  • Minimum of 2 years relevant operational experience.
  • Demonstrable experience of taking accountability and leading teams.

Technical Skills: (Certification, Licenses and Registration)

  • Exceptional attention to detail and accuracy
  • Team management skills
  • Strong IT skills, including Microsoft Office applications, advanced Excel desirable
  • Proactive and flexible attitude
  • Sound analytical & Problem-Solving Skills