On Monday, October 20, gategourmet Auckland marked an important milestone with the successful rollout of Fiji Airways’ new World Class Menu. The launch coincided with the airline’s expansion to double daily flights and the introduction of an entirely new set of equipment tailored specifically for the upgraded menu experience. The achievement reflects months of meticulous planning, exceptional teamwork, and close collaboration between both the gategourmet Auckland and Fiji Airways teams.
The project, completed in under two months, demanded precision at every stage, from the initial menu design and equipment coordination to the seamless operational integration required for daily service. Despite the tight timeline, the teams worked together diligently to ensure every detail met the highest standards. The result was a smooth, on-schedule launch that delivered a consistently outstanding culinary experience for passengers.
To celebrate this key moment, the gategourmet Auckland team welcomed colleagues from Fiji Airways with a specially prepared cake, a gesture that was warmly received and symbolised the strong partnership behind this achievement. The celebration highlighted not only the operational success but also the spirit of collaboration and shared pride that defined the project from start to finish.
The introduction of the new World Class Menu is more than a menu upgrade, it represents a commitment to elevating the onboard dining experience for Fiji Airways passengers. With fresh culinary concepts, premium ingredients, and thoughtfully curated service items, the new offering aligns with Fiji Airways’ vision of delivering exceptional service reflective of the airline’s brand and hospitality. gategourmet Auckland played a pivotal role in bringing this vision to life, ensuring that each dish and every service touchpoint reflected world-class execution.
With the increased frequency of flights, the operational demands doubled, but the teams rose to the occasion with professionalism and efficiency. All meals and service equipment were delivered flawlessly, reinforcing gategourmet Auckland’s reputation for reliability, innovation, and culinary excellence. The successful rollout demonstrates what can be achieved when expertise, planning, and teamwork come together with a clear shared objective.
Fiji Airways expressed their appreciation and complimented the entire team for a job well done, acknowledging the dedication and high standards that made the launch possible. Their positive feedback affirms the importance of the partnership and the value created through aligned efforts.
A heartfelt thank you goes out to everyone involved in this milestone. From culinary specialists and operations teams to logistics, quality assurance, and customer-facing teams, each person played a critical role. The accomplishment sets a strong foundation for future collaborations and reaffirms our commitment to delivering exceptional catering experiences for airline partners across the region.
About gategroup
gategroup is the global leader in airline catering, retail-on-board and hospitality products and services. gategroup provides passengers with superior culinary and retail experiences, leveraging innovation and advanced technology solutions. Headquartered in Zurich, Switzerland, gategroup delivers operational excellence through the most extensive catering network in the aviation industry, serving passengers from over 200 operating units in over 60 countries/territories across all continents. For further information, please visit: www.gategroup.com
